Our Product Care Management service
covers the complete aftersales lifecycle, from technical support and diagnostics to repair, recycling and disposal.
Superior returns management for consumer electronics
We specialize in refurbishing a wide range of consumer electronics.
A full service solution
Here’s what we can do for you
Logistics Management Screening & Diagnostics Electronics Repair Refurbishment Stock Management Bespoke Platform
What makes us better than others
Dedicated Industry Solutions
Having huge expertise in the field of after-sales service, customer care and repair we have developed solutions dedicated to our client’s specific industries such as
- solutions for Manufacturers
- solutions for Network Carriers
- solutions for Distributors
- solutions for Retailers
- solutions for Insurance Companies
As our core business, we operate accredited repair centres where all our engineers are fully trained and able to evaluate, repair and quality control every single device.
- accredited service centres
- certification process
- depot repair services
- repair management services
- refurbishment services
A dedicated solution to enable our clients to deal with customer service requests up-front. This solution includes a device troubleshooting in-store or online, customer web self-service solution, call centre tools, internal help desk application as well as repair avoidance and triage tools.
- device troubleshooting and repair avoidance
- repair booking and repair tracking tools
- in house call center