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1. Book Online in Minutes
Initiate your repair request through Domestic & General’s official channels, informing them that you require a repair for a consumer electronic device. Once your repair is authorized by Domestic & General, they will guide you on the next steps, which may include directing you to Electronic Partners.
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2. Tell Us About the Problem
Once directed to Electronic Partners, you’ll provide details about your device and the issue it’s experiencing. This helps us prepare for your repair and ensures we have the right parts and expertise ready. Our online process is designed to be straightforward, allowing you to quickly describe the problem.
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3. We’ll Look After It
Follow the instructions provided to securely send your device to our repair center. Our highly skilled and certified technicians will diagnose the issue and perform the necessary repairs using only high-quality, often genuine, replacement parts. Your repaired device will be thoroughly tested and returned to you, ready for use.
Need Help?
Our dedicated customer support team is here to assist you. If you have any questions about the repair process, your Domestic & General plan coverage for consumer electronics, or need technical advice, don’t hesitate to reach out.
Chat with Us — Day or Night
Whether it’s a midnight mishap or a daytime dilemma, our Electronic Partners experts are on hand to provide friendly, technical support 24/7. Get answers, advice, and repair guidance whenever you need us.
Consumer Electronics We Protect and Repair
Electronic Partners specializes in a broad spectrum of consumer electronics, ensuring that your valuable devices are in expert hands. We handle everything from common issues like cracked screens and battery replacements to more complex internal component failures. Our technicians are equipped with the latest tools and genuine parts to ensure every repair meets the highest standards.
Devices We Repair Under Domestic & General Plans:
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Smartphones:
From the latest models to older generations, we fix all major smartphone brands and models. Common repairs include screen replacements, battery issues, charging port repairs, and camera malfunctions.
Tablets:Whether it’s for work, education, or entertainment, we repair all types of tablets, addressing display problems, software glitches, and power issues.
Laptops:Our services extend to all laptop brands and models, covering screen repairs, keyboard replacements, hard drive issues, and operating system troubleshooting.
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Gaming Consoles:
Get your PlayStation, Xbox, Nintendo, or other gaming consoles repaired for issues like disc drive errors, overheating, power problems, and connectivity issues.
VR Headsets:We repair popular VR headset brands and models, including Oculus (Meta Quest), HTC Vive, Valve Index, and PlayStation VR, addressing display issues, tracking problems, and connectivity failures.
Headphones:We repair all types of headphones, from over-ear to in-ear models, addressing issues like sound loss, connectivity problems, and damaged cables.
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Audio & Hi-Fi Equipment:
We service a variety of audio devices, including headphones, speakers, and home theatre systems, tackling sound distortion, connectivity problems, and power failures.
Drones:For both recreational and professional drones, we offer repairs for camera issues, motor malfunctions, and controller problems.
PCBs (Printed Circuit Boards):Our advanced diagnostic and repair capabilities allow us to address issues at the component level, ensuring even complex PCB problems are resolved.