Q: What is the turnaround time?A: We aim to diagnose and process standard repairs within 3-5 working days from the date they arrive.
However, we can not guarantee any stock or turn around times, and the process will take longer if we need to order parts for your repair. It usually takes 5-10 working days for parts to arrive, but it can take up to four weeks, depending on the manufacturer. If you do require the unit back quickly, then we strongly recommend using our “Priority Repair” option.
Please note that all repairs can take longer during busier times.
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If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644