Shipping

Electronic Partners UK » Help Center » Shipping

Help with couriers, packing, labels and delivery.

22 questions

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Can I change a delivery using the courier’s tracking options?
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Can I collect my repaired device from the Post Office where I dropped it off?
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Can I send a device with a swollen or damaged battery?
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Can I send a whole television by parcel courier?
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Can I send multiple devices in one parcel?
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Do you provide packaging for my device?
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Do you ship to my country?
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How does courier transit time differ from repair turnaround time?
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How should I pack my device, and which accessories should I send?
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Is my device covered for loss or damage in transit?
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Is shipping to your service centre free?
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Reschedule Your DPD Collection
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Should I include a charger with my device?
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Should I include leads or a remote control with my device?
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Should I leave the SIM card in my phone when sending it for repair?
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What if I miss a delivery or need to change a collection?
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What if I need a shipping label, have no printer or my parcel is too large?
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What information should I put in the parcel with my device?
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What should I do if a parcel is damaged or missing?
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What should I do if the Post Office refuses my parcel because of its weight?
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Where do I find my booking’s shipping label and postal address?
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Which couriers do you use, and what does shipping cost?
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