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Shipping
Shipping
Frequently asked questions about shipping.
How can I change my delivery address?
What if my parcel was not delivered as there was nobody in?
When will i receive dispatch details and a tracking id?
Do you send packaging for me to send it to be repaired?
Which areas do you serve?
Will my item be insured against damage or loss during transit?
Can I deliver my faulty device to you in person?
Can I pick up from the Post Office I drop it off at?
Do you ship to my country?
What is the address of your walk-in service center?
Am i able to drop in my device to yourselves direct and pick up again after the repair?
What info do I need to put in the parcel with my device?
How long does it take to deliver to you and back?
Do I need to send my charger with the device?
Do I have to pay for the delivery of my device?
How can I change my billing or return address?
What if the Post Office refuse my parcel because of their weight?
What is the mailing address and do you have prepaid labels?
What if I cannot print the free post label sent be email?
What shipping method you use and how much does it cost?
Can I send my device to you if I am not nearby?
Can I drop in to speak to someone in person?
Where is your repair centre located?
What courier do you use for the shipping?
