We Fix What Your Local Shop Can't
Drop off your amplifier, turntable or Hi-Fi system at this Electronic Partners Service Point in Newcastle. We securely route it to our National Audio Repair Lab in Telford for diagnostic assessment and specialist repair where appropriate, then return it to your chosen service point or delivery address. Service Point ST5 1HF Information
Tip: If your Hi-Fi is cutting out, humming or stuck in protection mode, earlier diagnostics can prevent further damage to speakers and electronics.
Serving Newcastle and nearby areas across Staffordshire for audio & Hi-Fi repairs.
Phone: 0330 2233 644
Opening hours:
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 17:30 |
| Sunday | 10:00 - 16:00 |
We go beyond "it powers on". We trace the full audio path, test key stages under load, and perform component-level diagnostics to find the root cause of distortion, dropouts or loss of sound.
From oscilloscopes and audio analyzers to calibrated test gear, we can safely service vintage valve amplifiers, modern AV receivers, turntables and more — preserving the character of your system.
Eligible repairs include warranty coverage, and we provide a free estimate before assessment. If we don't think it's worth repairing, we'll tell you upfront.
If your amplifier has lost a channel, your turntable won't hold speed, your CD player skips tracks or your system is humming or stuck in protection mode, the problem is usually inside the audio electronics. Our engineers carry out diagnostic-led, component-level repairs where appropriate — often saving cherished equipment that would otherwise be written off or replaced.
Arcam, Audio-Technica, Bang & Olufsen, Bose, Bowers & Wilkins, Cambridge Audio, Denon, Focal, Harman Kardon, JBL, KEF, Linn, Luxman, Marantz, McIntosh, Musical Fidelity, NAD Electronics, Naim, Onkyo, Pioneer, Quad, Rega, Rotel, Sennheiser, Technics, Tannoy, Yamaha and more.
Explore our Audio & HiFi repair services or browse a wider list of brands we service.
Tip: Let us know the exact symptoms and model number. Photos of the front and back panel or error messages can speed up quoting and help us source the right parts.
From cherished vintage separates to modern AV receivers, if it plays sound there's a good chance we can assess it. Below are examples — if yours isn't listed, get in touch for a quote.
Stereo & AV amplifiers, integrated amps, power amps, vintage receivers
Turntables, record players, CD players, SACD, DJ decks & CDJs
Hi-Fi separates, all-in-one systems, tuners, network streamers
Passive speakers, active monitors, subwoofers, crossovers
Mixers, DJ controllers, studio gear (case-by-case)
Soundbars, mini systems, multi-room and smart speakers
Tell us about your equipment, model and symptoms. We provide a free estimate after assessment so you can decide whether to proceed.
Use this Service Point in Newcastle or arrange secure, tracked collection — whichever suits you best.
Our engineers carry out in-depth diagnostics, then perform component-level repair where appropriate, using specialist tools and parts.
We run functional checks and soak testing before securely returning your Hi-Fi to the Service Point or your delivery address.
No — some units are uneconomical to repair or parts are no longer available. If we can't repair your equipment, we'll explain why upfront (terms apply).
Turnaround depends on diagnosis time and parts availability. Quality repairs often take longer than a simple "swap out".
Most audio & Hi-Fi repairs don't involve personal data. If your unit has storage or network features, we'll explain any risks before work begins.
We assess a wide range of Hi-Fi and audio equipment including amplifiers, receivers, turntables, CD players, speakers, soundbars and many vintage systems. If you're unsure about your model, just ask.
Yes. We provide a free estimate after assessment. Once we identify the fault, we'll confirm the cost so you can decide whether to proceed.
In many cases, yes. We regularly work on vintage amplifiers, receivers and turntables. Success depends on parts availability and the condition of the unit. We'll advise after assessment if a repair is realistic and worthwhile.
Yes — recapping (replacing ageing capacitors) and fixing dry solder joints, noisy potentiometers and grounding issues is a common part of our work to stop hums, buzzes and crackles.
Eligible audio & Hi-Fi repairs are backed by our repair warranty for your peace of mind. The exact term depends on the device and repair type and will be confirmed on your estimate.
Book your repair, package your equipment securely and bring it to your local Service Point at Johnsons The Cleaners, BRUNSWICK ST. You can also call 0330 2233 644 for help with packing or to arrange a collection.
Looking for another Service Point in Staffordshire? Browse locations near you.