Fast, Affordable, and Nationwide HiFi Repair Services Near You

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• Why Choose Us for Your HiFi Repairs?

  Our Team and Expertise We are the UK’s largest repair center with a team of fully trained and experienced service technicians. Regular training from leading manufacturers ensures we stay updated with the latest advancements, allowing us to provide top-notch repair services and access hard-to-find spare parts. Extensive Repair Network With over 12,000 drop-off points across the UK and a convenient collection service from your home or premises, our extensive repair network ensures easy access to our specialized services. Complex repairs are handled at our central service center by our most skilled technicians. Large Inventory of Spare Parts We maintain a large inventory of parts for various audio equipment, including wave and vintage systems, combo systems, turntables, tuners, and tabletop radios. This allows us to efficiently address repair needs and minimize downtime. Convenient Customer Support If you can’t visit a drop-off point, our national call centre and email support are ready to assist you. We provide regular updates on your repair status to ensure complete transparency and peace of mind. Service Centre Location Our main Service Centre and headquarters are centrally located in Telford, Shropshire, where we manage all repair activities to maintain high standards and ensure every repair is handled with care. For any inquiries or to arrange a repair, please contact our Customer Service team on 03302233644. We are committed to providing exceptional service and ensuring your HiFi equipment is repaired to the highest standards.

  Comprehensive HiFi Repair Services

  Our Engineers can service all models of Home Cinema receivers, amplifiers, preamps, and speakers such as Arcam, Bose, Naim, Linn, Yamaha, Audiolab, Sennheiser, KEF, Cyrus Audio, Sony, NAD, Rotel, Musical Fidelity, Krell, Creek, Accuphase, Sunfire, Audio Technica, Roberts Radio, Marshall, Carver, Focusrite, Mordaunt Short, Orange Amps, Roksan, Canton, and more. Our HiFi repair services include:

  • High-End HiFi Equipment: We repair and service top-tier HiFi systems, ensuring they perform like new.
  • Vintage HiFi Repairs: Specialized in vintage audio equipment from the 1960s to the 1980s, including rare and antique models.
  • Turntable Repair: From belt replacements to cartridge alignments, we ensure your turntable delivers pristine sound.
  • Home Cinema Systems: Expert repairs on home theatre systems, including projector repairs, speaker calibrations, and more.

  Overview of Our Services

  Specialized Amplifier Repair Services Our specialized amplifier repair services are designed to provide a quick, reliable, and value-for-money solution for your amplifier issues. Originally established to service our own products, we now extend our expertise to assess, repair, or service any amplifier, regardless of the brand. Our technicians individually assess each job, ensuring personalized attention without adhering to strict target prices or quotas. We operate within industry standard guidelines and strive to minimize inconvenience and costs for you. Visit our Amplifier Repair page for detailed information on the brands we service and the common issues we fix. Professional Recapping Services Our professional recapping services are essential for maintaining the longevity and performance of your equipment. Our experienced technicians follow a meticulous process to replace aging capacitors, enhancing the reliability and sound quality of your devices. We believe in transparent communication, and if we determine that a full replacement would better serve your needs, we will advise you accordingly. Visit our Recapping Services page to learn more about the process and benefits. Caring for Your Equipment We understand that no one enjoys equipment failure, and it is our goal to reduce your inconvenience as much as possible. While your unit is in our possession, rest assured that we will treat it with the utmost care. We use custom-made packaging to protect your repair during transport and while in our workshop. Our team of engineers collectively has over 100 years of experience in handling and repairing equipment, supported by specialist tools and equipment in our workshops. Customer Support and Recommendations Our knowledgeable and experienced staff are always ready to assist you with any inquiries. If we find that repairing your unit is not the best option, our staff can guide you through replacement options and help you find a suitable solution. We prioritize your satisfaction and aim to provide the best possible service experience. For any assistance or further information, please feel free to contact our Customer Service team. We are here to help you with all your service needs and ensure your complete satisfaction.

  Our Service Process

  1. Initial Diagnosis Our technicians perform a detailed diagnosis to identify the issues with your equipment. We use advanced diagnostic tools to ensure we pinpoint the problem accurately. 2. Booking Your Repair In the unlikely event that your equipment develops a fault, you can book your repair online using our easy-to-fill form. If you prefer, you can also book your repair by phone. Our team is available to assist you and attempt to rectify the issue over the phone. If further inspection is needed, we will arrange a collect, repair, and return service for your convenience. 3. Repair and Replacement We use high-quality OEM parts for replacements and conduct meticulous repairs. Our technicians are skilled and experienced, ensuring your equipment is restored to optimal condition. 4. Quality Assurance Every repaired item undergoes rigorous testing to ensure it meets our high standards. We test each component to guarantee the repair is effective and long-lasting. 5. Progress Updates To get an update on an existing repair, please have your repair reference number ready and fill out our online form. We aim to provide timely updates and keep you informed throughout the process. Please allow at least 14 days from your repair being booked in before contacting us for a progress report. 6. Manufacturer Support For certain products, we may recommend booking your repair directly with the manufacturer. This can expedite the repair process, allowing manufacturer experts to diagnose and often resolve issues over the phone or through online diagnostics. If needed, they will schedule a visit from an engineer directly with you. Our customer service team is always ready to step in if you are not receiving the expected level of service from the manufacturer. 7. Current Climate Considerations Due to current global circumstances, there may be slight delays and longer lead times in completing your repair. Supply chains might experience disruptions, affecting the availability of parts. We appreciate your patience and understanding during these times. Contact Us If you require assistance or have any questions about your repair, please contact our Customer Service team on 03302233644. We are dedicated to resolving your issues and ensuring your satisfaction.

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