Trusted and Reliable Repair for Your Microsoft Devices
Experience top-notch repair service for your Microsoft Surface Pro 9 and Surface Laptop 5 in the UK. With over 24,000 Service Points, we're always within reach.
🔗 Need official warranty support or product documentation? Visit the Microsoft official support and repair centre for manufacturer warranty claims, software updates, and authorized service centres.
Drop Off
Pack your Microsoft device and drop it at any of our 24,000+ convenient Service Points nationwide (Post Office / DPD pickup locations).
Secure Transit
We transport your device via insured logistics to our National Service Lab in Telford.
Expert Repair
Our certified engineers perform professional component-level diagnostics and micro-soldering repairs using advanced diagnostic equipment.
Return
Your fixed device is shipped back to your door or local collection point.
Why standard shops struggle with Microsoft
Our certified technicians use advanced techniques to diagnose issues with your rSSD (removable SSD), Surface Connect port, and PMIC (Power Management IC), providing the best possible solutions for your Microsoft device.
Common Microsoft Faults We Repair
- Overheating and thermal throttling
- Black screen (Display failure)
- Not charging (Surface Connect port failure)
Typical Local Shop
- Limited to basic parts
- Often "No Fix, Charge Applied"
- 30-day warranty (average)
- Might outsource complex jobs
Electronic Partners Lab
- Direct Access via 24,000+ UK Service Points
- No Fix, No Fee Guarantee
- up to 12-Month Warranty on all repairs
- Component-level Micro-Soldering Specialists
Our Specialized Repair Services
Whether you need Microsoft device repairs or service for other electronics, we offer comprehensive nationwide repair solutions:
Phone Repair Services
iPhone, Samsung, Google, Huawei & all major brands
Laptop Repair Services
Dell, HP, Asus, Apple MacBook & gaming laptops
Tablet Repair Services
iPad, Samsung Galaxy Tab, Kindle & all tablets
Audio & Hi-Fi Repairs
Speakers, headphones, amplifiers & audio systems
Common Questions About Microsoft Repairs
How long does a Microsoft repair take?
Most Microsoft component-level repairs are completed within 3-5 business days from drop-off at your local Service Point. This turnaround includes secure insured transport to our National Repair Lab in Telford, professional diagnostics, expert repair, quality testing, and return delivery to your chosen collection point. Express urgent repair services may be available—contact our team for expedited options.
Do you use genuine Microsoft parts?
We use premium-quality, rigorously tested replacement components that meet or exceed original manufacturer specifications for all our Microsoft repairs. Where genuine OEM Microsoft parts are available and required for your specific device repair, our technicians will discuss all available options, quality grades, and pricing with you before proceeding. For official manufacturer parts information and warranty details, visit the Microsoft official support website.
What makes your Microsoft repair service different?
Unlike typical local repair shops that only handle basic screen replacements, our specialized National Repair Lab is equipped with advanced diagnostic equipment, micro-soldering stations, and component-level repair expertise specifically for complex Microsoft device repairs. We handle intricate board-level diagnostics, chip replacement, and precision micro-soldering that require specialized technical training, professional-grade tools, and access to comprehensive repair schematics. With convenient access to over 24,000 Service Points across the UK, you get national laboratory expertise combined with local drop-off convenience.
Chat with Us — Day or Night
Our Microsoft experts are on hand to provide friendly, technical support 24/7. Get answers, advice, and repair guidance whenever you need us.