Expert Plantronics Headphone Repairs Across the UK

Having trouble with your Plantronics Voyager 5200? Can’t get the microphone boom to extend? No worries. With our nationwide network of repair services, help is always close at hand.

1

Drop Off

Pack your Plantronics device and drop it at any of our 24,000+ convenient Service Points nationwide (Post Office / DPD pickup locations).

2

Secure Transit

We transport your device via insured logistics to our National Service Lab in Telford.

3

Expert Repair

Our certified engineers perform professional component-level diagnostics and micro-soldering repairs using advanced diagnostic equipment.

4

Return

Your fixed device is shipped back to your door or local collection point.

Why standard shops struggle with Plantronics

At National Repair Lab, we specialise in component-level repairs. Whether it's your device's MEMS microphone or charging contact pins, or even the Bluetooth module, we've got you covered. Rest assured that your Plantronics BackBeat PRO 2 is in capable hands. Turnaround time? Quicker than you'd think. And all our repairs come with a comforting warranty.

Common Plantronics Faults We Repair

  • Microphone boom not extending
  • Battery replacement needed
  • Charging cradle not working
  • Bluetooth pairing issues
  • Ear gel deterioration

Typical Local Shop

  • Limited to basic parts
  • Often "No Fix, Charge Applied"
  • 30-day warranty (average)
  • Might outsource complex jobs

Electronic Partners Lab

plantronics repair uk

Our Specialized Repair Services

Whether you need Plantronics device repairs or service for other electronics, we offer comprehensive nationwide repair solutions:

Phone Repair Services

iPhone, Samsung, Google, Huawei & all major brands

Laptop Repair Services

Dell, HP, Asus, Apple MacBook & gaming laptops

Tablet Repair Services

iPad, Samsung Galaxy Tab, Kindle & all tablets

Audio & Hi-Fi Repairs

Speakers, headphones, amplifiers & audio systems

View All Repair Services →

Common Questions About Plantronics Repairs

How long does a Plantronics repair take?

Most Plantronics component-level repairs are completed within 3-5 business days from drop-off at your local Service Point. This turnaround includes secure insured transport to our National Repair Lab in Telford, professional diagnostics, expert repair, quality testing, and return delivery to your chosen collection point. Express urgent repair services may be available—contact our team for expedited options.

Do you use genuine Plantronics parts?

We use premium-quality, rigorously tested replacement components that meet or exceed original manufacturer specifications for all our Plantronics repairs. Where genuine OEM Plantronics parts are available and required for your specific device repair, our technicians will discuss all available options, quality grades, and pricing with you before proceeding. For official manufacturer parts information and warranty details, visit the Plantronics official support website.

What makes your Plantronics repair service different?

Unlike typical local repair shops that only handle basic screen replacements, our specialized National Repair Lab is equipped with advanced diagnostic equipment, micro-soldering stations, and component-level repair expertise specifically for complex Plantronics device repairs. We handle intricate board-level diagnostics, chip replacement, and precision micro-soldering that require specialized technical training, professional-grade tools, and access to comprehensive repair schematics. With convenient access to over 24,000 Service Points across the UK, you get national laboratory expertise combined with local drop-off convenience.

Chat with Us — Day or Night

Our Plantronics experts are on hand to provide friendly, technical support 24/7. Get answers, advice, and repair guidance whenever you need us.

Questions? Get Instant Support And Answers From Our Team!