Q: What happens if the repair is going to cost significantly more than the estimate?A: We will requote you before we proceed if any additional faults are discovered during the repair or the estimate given does not match.
A quotation can be rejected if the repair is not suitable or becomes too expensive. In this case, we will charge a fee for diagnostic according to our Terms & Conditions plus return shipping.
Alternately you can request the recycling of your device, and we will waive all fee’s, and our service does not cost you anything at all.
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Please note that charges may apply depending on the terms and coverage with your phone provider. If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644
Phone Support is available 10.00 - 12.00 and 13.00 - 17.00 Monday to Friday