What happens if the repair is going to cost significantly more than the estimate?

Q: What happens if the repair is going to cost significantly more than the estimate?

A: We will requote you before we proceed if any additional faults are discovered during the repair or the estimate given does not match.

A quotation can be rejected if the repair is not suitable or becomes too expensive. In this case, we will charge £8.10 for diagnostic plus return shipping.

Alternately you can request the recycling of your device, and we will waive all fee’s, and our service does not cost you anything at all.

Search
Generic filters
Exact matches only
Search in title
Search in content
Search in excerpt

Cant Find An Answer To Your Question?

  • Create a ticket

    We will respond to within 24 hours.

    To respond or review an existing Ticket please visit our Customer Portal.

    CREATE TICKET

  • Call Customer Service

    Please note that charges may apply depending on the terms and coverage with your phone provider.

    0330 2233 644

    If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644

    Phone Support 10.00 - 12.00 and 13.00 - 17.00 Monday to Friday