Do I need to send any accessories, games or power supply?

Q: Do I need to send any accessories, games or power supply?

A: Please do not send any accessories (or Console games/discs) in with your repairs unless we have specifically requested them (e.g. for a power problem we may require the charger or power supply). We cannot be held responsible for any loss or damage to accessories while in our possession (SIM cards, memory cards, chargers, boxes, cases, cables, mounts etc.). On occasions, we may ask for certain accessories to be sent in after our initial diagnosis for further testing as they may be related to the fault.

Cant Find An Answer To Your Question?

Self Service

Customer Portal

Use the customer portal to manage your services: check repair status, view invoices, respond to tickets, and update shipping and billing details.

  • Ticket Support

    CREATE A TICKET

    To check the status of existing repairs or review and respond to an existing Ticket please login to our Customer Portal.

  • Live Chat

    CHAT WITH US

    Our online chat is available 24/7.

Call Us

0330 2233 644

Please note that charges may apply depending on the terms and coverage with your phone provider.
If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644

We're currently closed.We're open again on Wednesday (8. May 2024) from 10:00 to 12:00Opening Hours today: 10:00 – 12:00, 13:00 – 17:00
Posted in: