Do I have to pay for the delivery of my device?

Q: Do I have to pay for the delivery of my device?

A: No! Unlike other companies, we offer a free drop-off service within the United Kingdom for all out of warranty repairs.

Simply fill out the Repair Request, and we will send you a free prepaid post label which you can print off. We use Royal Mail Tracked services which is a parcel service you can trust.

If you ship from outside the UK, please organise your own shipping as we can not provide any prepaid shipping label.

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Cant Find An Answer To Your Question?

  • Create a ticket


    To check the status of existing repairs or review and respond to an existing Ticket please login to our Customer Portal.

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    Our online chat is available 24/7.

Call Us

0330 2233 644

Please note that charges may apply depending on the terms and coverage with your phone provider.
If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644

We're currently closed.We're open again on Tuesday (5. December 2023) from 10:00 to 12:00Opening Hours today: 10:00 – 12:00, 13:00 – 17:00
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