Q: Do I have to pay for the delivery of my device?A: No! Unlike other companies, we offer a free drop-off service within the United Kingdom for all out of warranty repairs.
Simply fill out the Repair Request, and we will send you a free prepaid post label which you can print off. We use Royal Mail Tracked services which is a parcel service you can trust.
If you ship from outside the UK, please organise your own shipping as we can not provide any prepaid shipping label.
Cant Find An Answer To Your Question?
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Create a ticket
To check the status of existing repairs or review and respond to an existing Ticket please login to our Customer Portal.
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Chat with us
Our online chat is available Monday to Friday from 10.00 - 12.00 and 13.00 - 17.00.
Call Us
Please note that charges may apply depending on the terms and coverage with your phone provider. If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644
Phone Support is available 10.00 - 12.00 and 13.00 - 17.00 Monday to Friday