What happens if I dont pay for my repair?

Q: What happens if I dont pay for my repair?

A: Units will be held for a maximum of 30 days after they are either repaired, deemed BER or requiring a requote. We will make reasonable attempts to contact you by phone and email a minimum of 3 times. If you have not made payment within 30 days, the unit will be recycled.

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Self Service

Customer Portal

Use the customer portal to manage your services: check repair status, view invoices, respond to tickets, and update shipping and billing details.

  • Ticket Support

    CREATE A TICKET

    To check the status of existing repairs or review and respond to an existing Ticket please login to our Customer Portal.

  • Live Chat

    CHAT WITH US

    Our online chat is available 24/7.

Call Us

0330 2233 644

Please note that charges may apply depending on the terms and coverage with your phone provider.
If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644

We're currently closed.We're open again on Thursday (21. November 2024) from 10:00 to 12:00Opening Hours today: 10:00 – 12:00, 13:00 – 17:00
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