Q: Where do I find my login details for the Customer Portal?A: When your device arrives at our repair centre it is immediately checked in and we generate login details and email them to you. This email will also contain a link and log-in details to our Customer Portal. You can also request your details at the customer portal log-in page.
Cant Find An Answer To Your Question?
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Create a ticket
To check the status of existing repairs or review and respond to an existing Ticket please login to our Customer Portal.
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Chat with us
Our online chat is available Monday to Friday from 10.00 - 12.00 and 13.00 - 17.00.
Call Us
Please note that charges may apply depending on the terms and coverage with your phone provider. If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644
Phone Support is available 10.00 - 12.00 and 13.00 - 17.00 Monday to Friday