What does the status “awaiting to check-in” means?

Q: What does the status “awaiting to check-in” means?

A: It means that we haven’t received your item yet or not yet booked in. Please be patient, if the status is waiting to check-in. Once we received your device we will book it into our system and update you by email with the details.

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0330 2233 644

Please note that charges may apply depending on the terms and coverage with your phone provider. If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644

Phone Support is available 10.00 - 12.00 and 13.00 - 17.00 Monday to Friday

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