What if the Post Office refuse my parcel because of their weight? Q: What if the Post Office refuse my parcel because of their weight?A: If the post offices refuse to accept the parcel please drop it off at you nearest Royal Mail depot. Cant Find An Answer To Your Question? Create a ticket CREATE A TICKET To check the status of existing repairs or review and respond to an existing Ticket please login to our Customer Portal. Chat with us CHAT WITH US Our online chat is available during business hours. Call Us 0330 2233 644 Please note that charges may apply depending on the terms and coverage with your phone provider. If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644 We're currently closed.We're open again on Thursday (7. July 2022) from 10:00 to 12:00Opening Hours today: 10:00 – 12:00, 13:00 – 17:00 Posted in:Shipping See more Back: "All FAQs"