What shipping method you use and how much does it cost?

Q: What shipping method you use and how much does it cost?

A: We use Royal Mail Tracked 48 for all standard repairs and Tracked 24 for priority repairs.

The Collection of the device is free. However, the return shipping is not included in the repair cost.

Find the current cost for shipping at our terms and conditions https://uk.electronic.partners/about-us/terms-conditions/#35.

Please note that we dont take responsibility for delays due to the courier.

Cant Find An Answer To Your Question?

Self Service

Customer Portal

Use the customer portal to manage your services: check repair status, view invoices, respond to tickets, and update shipping and billing details.

  • Ticket Support

    CREATE A TICKET

    To check the status of existing repairs or review and respond to an existing Ticket please login to our Customer Portal.

  • Live Chat

    CHAT WITH US

    Our online chat is available 24/7.

Call Us

0330 2233 644

Please note that charges may apply depending on the terms and coverage with your phone provider.
If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644

We're currently closed.We're open again on Monday (29. July 2024) from 10:00 to 12:00
Posted in: