What is the repair process?

Our Simple 5-Step Repair Process

Professional electronics repair with transparent pricing and expert care

How It Works

1
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Get Your Free Estimate

Start with confidence knowing exactly what your repair will cost. Request a free, no-obligation estimate, or send your device directly for diagnosis upon arrival. Our expert technicians will assess your device and provide transparent pricing before any work begins.

2
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Book Your Repair Service

Complete our simple repair request form with your device details. We’ll immediately send you a prepaid shipping label for convenient drop-off at our collection points nationwide.

3
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Send Your Device for FREE

Choose your preferred shipping method:

  • Mainland UK: Fast DPD next-day delivery to our secure facility
  • Northern Ireland & Offshore: Reliable Royal Mail tracked service
  • Collection Points: Drop off at any of our partner locations or local post office

Your device is fully insured and tracked throughout the journey.

4
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Professional Repair & Quality Testing

Our certified technicians use only manufacturer-approved, RoHS compliant parts. Every repair undergoes rigorous quality testing before completion. We’ll send you the final invoice with multiple convenient payment options: online, bank transfer, or phone.

5
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Swift Return to Your Door

Once payment is complete, your expertly repaired device ships within one working day. Receive tracking details immediately and enjoy our comprehensive warranty on all parts and labor.

Why Choose Electronic Partners?

Quality Guarantee

  • Manufacturer-approved parts only
  • RoHS compliant components
  • No B-grade or second-hand parts
  • Rigorous quality testing

Warranty Promise

  • Comprehensive warranty on labor and parts
  • Same-fault repair guarantee
  • Full refund if warranty repair isn’t possible
  • Complete peace of mind

Expert Service

  • Certified technicians with years of experience
  • Serving customers across UK and Ireland
  • Thousands of successful repairs
  • “We fix what others can’t”

Cant Find An Answer To Your Question?

Self Service

Customer Portal

Use the customer portal to manage your services: check repair status, view invoices, respond to tickets, and update shipping and billing details.

  • Ticket Support

    Status: Available

    CREATE A TICKET

    Replies within 1 working day.

  • Live Chat

    Status: Available

    CHAT WITH US

    Get instant help with quick questions at any time.

Call Us

Status: ClosedAvailable again: Monday (14. July 2025) from 12:00 to 18:00

0330 2233 644

Please note that charges may apply depending on the terms and coverage with your phone provider.
If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644

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