Do you offer express service or same day repair?

Q: Do you offer express service or same day repair?

A: We offer a priority repair service which will let you skip the queue of standard repairs, and express shipping apply.

We aim to diagnose and process priority repairs within 1-2 working days from the date they arrive.
However, we can not guarantee any stock or turn around times, and the process will take longer if we need to order parts for your repair.
It usually takes 5-10 working days for parts to arrive, but it can take up to four weeks, depending on the manufacturer.

The priority repair option is subject to a fee of £30 to the total cost of your repair request.

Please also note that if the unit is NFF (no fault found), BER (beyond economical repair) or you refuse a quote, the fee of £30 is due in addition to the minimum charge and the return postage cost.

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0330 2233 644

Please note that charges may apply depending on the terms and coverage with your phone provider. If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644

Phone Support is available 10.00 - 12.00 and 13.00 - 17.00 Monday to Friday

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