These are estimates for starting diagnosis and obtaining parts, not guaranteed completion dates:
- Standard: diagnosis normally starts in 3–5 working days; parts availability is estimated at 5–30 working days.
- Priority: diagnosis normally starts in 1 working day; parts availability is estimated at 3–10 working days.
- Complex cases can take up to 4 weeks.
Completion depends on the fault, parts and workload. Priority costs £30 for queue priority and express shipping where applicable; it does not guarantee a same-day repair or parts delivery. The Priority fee is non-refundable. Contact us using your repair reference for an update about your particular device.