What if you can’t repair my device? Q: What if you can’t repair my device?A: In the unlikely event that parts are not available or we simply can’t repair your device, we will return the item as is without any costs for diagnostic. However, we will ask for the return shipping costs. Get Estimate Book Repair Generic selectors Exact matches only Exact matches only Search in title Search in title Search in content Search in content Search in excerpt Search in posts Search in posts Search in pages Search in pages Hidden Cant Find An Answer To Your Question? Create a ticket We will respond to within 24 hours. To respond or review an existing Ticket please visit our Customer Portal. CREATE TICKET Call Customer Service Please note that charges may apply depending on the terms and coverage with your phone provider. 0330 2233 644 If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644 Phone Support 10.00 - 12.00 and 13.00 - 17.00 Monday to Friday Posted in:Repair Request See more Back: "All Help Posts"