You have ordered parts for my repair when will they arrive?

Q: You have ordered parts for my repair when will they arrive?

A: We will email you the estimated time of arrival if available. However, delivery times can vary depending on the supplier, courier or customs. We always use the most economical shipping option to provide affordable repair prices. Therefore parts from outside Europe can take up to 4 weeks to arrive.

We also offer a priority repair option where we use express shipping if your repair is urgent.

Cant Find An Answer To Your Question?

Self Service

Customer Portal

Use the customer portal to manage your services: check repair status, view invoices, respond to tickets, and update shipping and billing details.

  • Ticket Support


    To check the status of existing repairs or review and respond to an existing Ticket please login to our Customer Portal.

  • Live Chat


    Our online chat is available 24/7.

Call Us

0330 2233 644

Please note that charges may apply depending on the terms and coverage with your phone provider.
If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644

We're currently closed.We're open again on Monday (15. July 2024) from 10:00 to 12:00
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