What info do I need to put in the parcel with my device?

Q: What info do I need to put in the parcel with my device?

A: None. We have all the Information we need once the Repair Request form has been completed and we can identify the item by the prepaid post label. If you organised the shipping yourself don’t forget the Repair Request ID on the outside of the parcel.

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0330 2233 644

Please note that charges may apply depending on the terms and coverage with your phone provider. If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644

Phone Support is available 10.00 - 12.00 and 13.00 - 17.00 Monday to Friday

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