What info do I need to put in the parcel with my device?

Q: What info do I need to put in the parcel with my device?

A: None. We have all the Information we need once the Repair Request form has been completed and we can identify the item by the prepaid post label. If you organised the shipping yourself don’t forget the Repair Request ID on the outside of the parcel.

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Self Service

Customer Portal

Use the customer portal to manage your services: check repair status, view invoices, respond to tickets, and update shipping and billing details.

  • Ticket Support

    CREATE A TICKET

    To check the status of existing repairs or review and respond to an existing Ticket please login to our Customer Portal.

  • Live Chat

    CHAT WITH US

    Our online chat is available 24/7.

Call Us

0330 2233 644

Please note that charges may apply depending on the terms and coverage with your phone provider.
If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644

We're currently closed.We're open again on Wednesday (24. July 2024) from 10:00 to 12:00Opening Hours today: 10:00 – 12:00, 13:00 – 17:00
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