Q: When will i receive dispatch details and a tracking id?A: You will receive an email automatically with the tracking information and the expected delivery date by the end of the day once dispatched.
You can also find the tracking details at the repair request details in the Customer Portal.
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To check the status of existing repairs or review and respond to an existing Ticket please login to our Customer Portal.
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Please note that charges may apply depending on the terms and coverage with your phone provider.
If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644