Q: When will i receive dispatch details and a tracking id?A: You will receive an email automatically with the tracking information and the expected delivery date by the end of the day once dispatched.
You can also find the tracking details at the repair request details in the Customer Portal.
Cant Find An Answer To Your Question?
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Create a ticket
To check the status of existing repairs or review and respond to an existing Ticket please login to our Customer Portal.
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Chat with us
Our online chat is available Monday to Friday from 10.00 - 12.00 and 13.00 - 17.00.
Call Us
Please note that charges may apply depending on the terms and coverage with your phone provider. If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644
Phone Support is available 10.00 - 12.00 and 13.00 - 17.00 Monday to Friday