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Electronic Partners »
Help Center
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Repair Request
Repair Request
Do you offer any warranty for your repairs?
How long will it take to get my item repaired?
What does the status “awaiting to check-in” means?
How do I request a repair when I have no mobile phone number?
Does the Sim card need to be in the phone when sent for repair?
Will you factory reset my device during the repair?
How do i cancel a repair request?
What happens if the repair is going to cost significantly more than the estimate?
Do I need to clear all data before sending phone to you?
How long does the diagnostics stage typically take once my item arrives?
What do i do if my device exhibits the same fault after it has been repaired?
What if I cancel my repair?
How long will the repair process take?
You have ordered parts for my repair when will they arrive?
How can I request a warranty repair?
What is the repair process?
Can you install parts I supplied?
Do you offer express service or same day repair?
What is the turnaround time?
